Oh No!!! Something is not Right with my Order?

We will happily exchange any item purchased, however we will not offer a refund unless the goods are faulty. 

Please email us directly within the first 2 days of receiving your order and we will happily organize a credit code for your exchange. Our email can be found in the “Contact Us,” section on the website.

Items must be returned within 7 days of receipt along with the original docket. 

Return shipping will only be covered if your items are faulty.

How Is My Order Shipped and What is the Cost of Shipping? 

We ship all domestic orders via Australia Post within one business day. 

Standard postage is $10.

You should receive your items within 5-7 business days. This will depend on your location within Australia. 

Express Shipping is $13.  You should receive your items within 1-4 business days depending on your location within Australia.

IN STORE PICK UP:  All orders will be available for pick up at our Flinders Street store. You can pick up your goods from 12:00pm AEST Every Friday. Please keep in mind that if you require your item sooner, then you should choose the postage option that suits your needs. 

Combined Shipping for all multi item orders!!!! 

If your combined purchase is greater than $100 then your postage is FREE of charge.

How do you measure your items?

Vintage sizing can be hard to assess and sizes change from, item to item, country to country and era to era.  We ask all our customers to “double check” there measurements as precisely as possible because we don’t want you to be disappointed when you receive your item.

We will always mention the size in the “description” of each item, if the item is labelled. Eg: small, medium, large or 8, 10, 12. This sizing should be accepted as a guide only and not as a precise measurement.

All measurements are arrived at by lying the item flat and all measurements are in centimetres only.  

We measure:

  • Arm Length
  • Shoulder Width
  • Bust
  • Chest
  • Waist
  • Hips
  • Leg Length

How do I find out what Fabric my Garment is made of? 

We will always attempt to describe the garment’s fabric type. This will be assessed from label information, attached to the garment, or we will attempt to discern its type based on our experience. Most vintage items, because of their age, may have lost their tag and so we attempt to provide the best possible description that is available to us.

I have Another Question?

If you have any further questions that we have not answered or you would like to give us feedback, please email or phone us on (03) 9639 0980

Details are available on the Contact Us page.